Frequently Asked Questions

No agency can guarantee approval — the decision is always the embassy's. What we guarantee is a complete, accurately-prepared file and honest feasibility guidance up front.

A senior advisor reviews your file, may request additional documents, then prepares and files your application. You can track progress from your account.

The advisory fee covers our review, preparation, and filing service. The consular/biometric fee is paid directly to the embassy or visa centre and is separate.

Yes — a prior refusal doesn't disqualify you. We factor it into your feasibility assessment and help address it in your new application.